Frequently Asked Questions
Toys, Gear and Puzzles
All of our items are handmade with exception to the silicone paddles and medical grade silicone balls.
Our silicone medical grade balls were designed and patented by an entrepreneur in the United States.
Are all of your items really handmade?
Do you ever plan on making lingerie or leather harnesses?
Custom made harnesses and lingerie are on the to do list.
We accept Visa, MasterCard, American Express, Diners Club, JCB, Discover and PayPal as poyment types
What type of payments do you accept?
We use Stripe as our payment processor. Stripe is the leading company in the market, providing the technical, fraud prevention, and banking infrastructure required to operate on-line payment systems.
Is my credit card data secure?
I haven't received a tracking number. What should I do?
Shipping and Returns
Where do you ship?
Sorry, we don"t ship to PO boxes.
Do you ship to PO boxes?
Currently, US standard shipping can take 2-8 business days, and international shipping can take up to 10 business days.
When can I expect my order?
Absolutely! You can gift any of our products in our online store. Simply enter your giftee’s address during checkout and we’ll take care about the rest.
Can I ship a gift to someone?
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalized orders
- Intimate items (for health/hygiene reasons)
Why do you not except returns?
Please email us in our contact form a topic you would like to hear and we will relay the message